24/7 Online Support

Welcome to the 98jili Help Center. Our professional service team is available around the clock to ensure your gaming experience remains seamless and enjoyable.

System Status: All Support Channels Online (January 2026)

Contact Channels

Live Chat

Instant Response

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Community & Support

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Why Choose 98jili Support?

As the leading online casino in the Philippines, 98jili prioritizes player satisfaction above all else. Our support team undergoes rigorous training to handle all technical and account-related issues.

Fast Response

Average waiting time for Live Chat is less than 60 seconds.

Professional Expertise

Specialized assistance for transaction verification and game rules.

Multilingual Support

Dedicated agents providing assistance in English and Tagalog.

Support FAQ

How do I reset my password?

Click on the login button and select 'Forgot Password', or contact our Live Chat for manual verification and recovery.

Deposit not reflecting in account?

Please provide your transaction screenshot to our online agents. Most issues are resolved within 5-10 minutes.

What are the support hours?

We are open 24 hours a day, 7 days a week, including public holidays in the Philippines.